Rajdhani / Yamuna Power [Bses] — poor water quality/installation

Address:New Delhi, Delhi, 110018
Website:www.bsesdelhi.com

Dear sir/madam
I gurpreet singh resident of krishna park ext, tilak nagar faced some electricity problem on 09.08.2017 at 05:40 am. The fans, lights etc in my home started on and off frequently and there was sudden fluctuation. On checking it has found that there was some sparking at the input terminals inside the meter and i put off the main mcb and filed a complaint to bses rajdhani customer care. The meter was installed just one year ago on 02.08.2016. The line man came and he disconnected the wire and told me that the meter has been burnt and it will be replaced by other bses employee. On 12.08.2017 the two bses employee came and replaced the old meter with new one and when i received my electricity bill on 19.08.2017 i saw that bses rajdhani have levied rs2623/- of defective/damaged meter. The burning of terminals or meter is may be due to poor quality/installation of the meter. The consumer should not getting charge against the defective/damaged meter because its not just my fault. The discom is responsible for their poor product. So i hope some necessary action will be taken in this matter to resolve the problem.



Connection details
Name - narender kumar
Ca no[protected]
Old meter no[protected]

Thanx n regards
Gurpreet singh
Mob: [protected]
E mail: gurpreet. [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Please check the poll no. (KPR P-543) the high voltage wire is down to the poll and who speaking in front of balcony on my house. Please repair or change as wel as possible. Please treated as urgent because it is to dangerous of life...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rajdhani / Yamuna Power [BSES ]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1303
    Pending
    0
    Resolved
    369
    Rajdhani / Yamuna Power [BSES ] Phone
    +91 11 3009 9999
    Rajdhani / Yamuna Power [BSES ] Address
    Substation Bldng, Near Town Hall, New Delhi, India - 110006
    View all Rajdhani / Yamuna Power [BSES ] contact information