Ravi Group — refund of cancelled flat in gaurav crest

Address:Mumbai City, Maharashtra, 400049

We had booked a flat in Gaurav Crest in October 2017 with RS.1, 00, 000/-. They made us apply for a LOAN via LIC housing finance which we did and our LOAN was sanctioned as well however LIC refused to disburse funds for their Gaurav Crest project saying they are fraud and that they do not give the possession on time. The bank told us not to go ahead with this Project. This wasn't our fault as our LOAN was sanctioned so we decided to cancel the deal. And we asked for a full refund of RS.1, 00, 000/-. I have messages and recordings in which it is clearly said that our full Rs.1, 00, 000/- will be refunded to us. They made us run around with our cancellation letter from Mira Road to Kandivali, Kandivali to Mira toad and then finally we submitted our cancellation letter at the Ravi Group office in Kandivali on February 14th, 2018 to Ravindra. Who promised us that since it is a small refund you will get it by the end of February. Every week from the end of February it is the same excuse from them saying that they are waiting for someone's transfer to come and once that comes they will transfer our refund. They even lost our cancellation letter and again around March 10th 2018 we had to submit another letter to Ravindra and Hems. I have a message from Hems dates March 16th 2018 that our cancellation was accepted and that Gaurav of Ravi Group has approved for the full refund as it wasn't our fault. From that day till now it's nothing but excuses. That Ravindra has also lied to us each n every week. This company has no money whatsoever. Imagine if they do have Rs.1, 00, 000/- what will they build buildings and give. Every week that Gaurav says he will refund the money. He never comes on the phone. Last we met Ravindra in the 2nd week of April and he passed on our paperwork for the refund and he said it will happen in a day or two and he left for his native place. He told us u can call me i[censored] don't receive it I will help u guys. He gave us all ### and now he doesn't answer our calls. I got a hold of Shetal from the admin team who works with Ravindra and it's the same story. Until now I haven't received my refund and I don't know if I will. I will keep fighting I will not let go...If there are other people like us we should all join in and make this builder straight he can't Rob people's money and hide. I will not let go. You can't Rob someone's hard earned money. Please join us in this fight. These people are horrible and noone should book flats with Ravi Group anywhere. They are cheats. And so are the people working for him all are cheats. They just give u bull ###.
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Ravi Group customer support has been notified about the posted complaint.
May 02, 2018
Updated by Andrea Dowling
I have also shared a snapshot of the message from Hems where it clearly says our refund has been approved by their so called "Gaurav Sir"
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I have booked the flat at Gaurav discovery and yet I haven’t received any possession. My EMI are flowing every month and my possession date was dec 2017 yet there was not any response i am giving rent and emi also which is more burden for me I am very helpless to take such risks don’t know what to do just want to cancel my flat and refund my monies

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    Ravi Group Phone
    +91 22 6193 7633
    +91 22 6193 7644
    Ravi Group Address
    1st Floor, Laxmi Palace, 76, Mathuradas Road, Bhagat Colony, Kandivali West, Mumbai, Maharashtra, India - 400067
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