[Resolved] Razorpay — amount refund regarding | |
Rs435deducted from my account for booking of train ticket on[protected] txn no [protected] through bhim app. Ticket not booked but amount was deducted. Amount was refund from irctc to razorpay. But amount was not accumulate in my account. Upi no[protected] [protected]@icici. Please consider my request my account in canada bank, ifsc code cnrb0000919 and micr no[protected] Was this information helpful? | |
Mar 22, 2018 Complaint marked as Resolved Verified Support Jan 31, 2018 Razorpay Customer Care's response Kindly drop us a mail to [protected]@razorpay.com with the transaction ID and we will have this looked into.
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 2 Comments | |
Comments
I booked a ticket on Irctc via UPI and my money was transferred twice from my account i.e 95rs were transferred twice for a single transaction. i did not receive the ticket confirmation either. Extremely poor customer service. Highly disappointed.
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Reply
I tried to book a ticket through irctc mobile app (transaction done by bhim app to [protected]@icici )but amount is debited and ticket is not booked now almost 3 weeks over then also refund amount is not credited still now . i sended 2 email to your 2 email id [protected]@razorpay.com, [protected]@razorpay.com regarding this matter. i didn't get any reply from your side ..Your helpline number is not working ...Your customer service is too bad
Transaction ID[protected]
Date 16 january 2018
Way of transaction : bhim application
Application used for booking : irctc mobile app
My upi:[protected]@upi
Transaction ID[protected]
Date 16 january 2018
Way of transaction : bhim application
Application used for booking : irctc mobile app
My upi:[protected]@upi
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