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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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560030

Razorpay reviews & complaints page 2

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Address:Ground & 1st Floor, SJR Cyber, Laskar Hosur Road Bengaluru Bangalore District Karnataka India 560030

On March 14, I encountered an issue while logging into my account. The two-factor verification required an OTP, and although I entered the correct code, it was deemed incorrect. Consequently, my account got blocked.

Unfortunately, there are no available recovery options such as backup codes, and there is a lack of customer support to address this matter.

Assist me in the recovery of my account, please....
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D
Dianaferns
from Mumbai, Maharashtra
Dec 1, 2023
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Not done any transaction but receiving alerts on mail

I have been recently receiving mails from razorpay on Ka-Ching! Payment Received from DIGIMESH TECHNOLOGY PRIVATE LIMITED. Or

Ka-Ching! Payment Received from MOIZAC

Thess txns are not done by me or associated to my bank account pls check and stop the same on priority...
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S
Sumit Wadhva
from Ahmedabad, Gujarat
Nov 28, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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Payment settled into account but cred company is denying the transaction

Address:cred company

Sir,
Yes sir, Actually I received call on 28th September from cred app regarding cred mint promotions.

After convincing regarding Cred mint transactions. I invested Rs. 10000 in Cred mint on 15th November through my cred app and paid by Google pay UPI as u can check my transaction details too . I received a notification like it will take 2-3 working days to earn my interest on cred mint investment. But still after long...
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J
Jaipsa
from Udaipur, Rajasthan
Nov 13, 2023
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Regarding fake e mandate I have received

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to Razorpay software pvt ltd with value Rs. 50020.00 and frequency ADHO is received today for processing.

Why I have received this message which I have not supposed to received is it fake please take necessary action otherwise I will lodge a police complaint....
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S
subha chattwrjee
Oct 31, 2023
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785 Rs debit From My Account But I am Not tack Loan

Address:402 APAN NILAY NANDANANKANAN DANKUNI HOOGHLY 712311

785 Rs deduct From My S/v Account [protected] but i am not take loan from this Company...
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A
akash_89
from Thiruvananthapuram, Kerala
Oct 26, 2023
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Refund not processed back to my credit card

Hi,

I have done a transaction on gamnation through razorpay on 5th October 2023 and the refund has been processed on 6th october 2023, Till now the refund has noot been credited to my credit card. The total amount is 23499 after cancellation 22794.03 is to be credited, but till now its not showing credit. Please refund the money. i have attached the screenshot for refund id and reference number.

Regards, br...
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During the process of ticket booking, the payment request was made by the IRCTC on my Google pay account.My money got debited but, the ticket is not booked and the transaction is not mentioned in the IRCTC account also as a failed transaction or a successful transaction....
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A
anandabhaskaran
from Chennai, Tamil Nadu
Oct 19, 2023
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Service not made available

Address:Chennai

I have arranged to remit Rs798 To HOME CARE SERVICES under Urban Co, Chennai on17 rh.the payment has been routed thru razorpay.I am attaching a screen shot of the payment success advice transaction id no etc
Pay MpGv4ujBiWhSuh
Paid on 17th Oct2023 17.50.38PMiST...
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T
THANURAJ
from Mavelikara, Kerala
Oct 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPI transaction -Amount successfully deducted.Not credited to Merchant website.Refund related

Sir/Madam,

While paying SBI Insurance fee, the razorpay website gone stuck and Rs942 was debited from my account with Payment Id pay_Mk8H6j2tLLdBtS Attempted On 04th Oct, 2023 18:08:13 PM IST. Reference no UPIAR/[protected]/DR/SBI Gene/YESB/rzps

Kindly refund the money.

Regards,
Adv.THANZIL RAJAN...
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A
Animesh Malik
Sep 30, 2023
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Inferno Apparel: Request for expedited KYC verification

Dear Razorpay team,

I understand that you are currently not onboarding new merchants, but I am writing to request an exception for my business, Inferno Apparel.

I have created a Shopify website for my business, but I have not launched it yet because I want to add online payment functionality first. I am using Razorpay as my payment gateway, and I am eager to start accepting online payments so that I can reach...
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I have never got touched with your company for any loans but your company has signed online NACH for auto debit from my account as I was not taken any loan from your company how you guys tried to pull money from my account from may22 till aug22 and the value of 8000 to 10000 that too have tried to auto debit for 7 time on that months and now ICICI has changed 4500rs changes for bounce and you guys are doing fraud activities and trying to...
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D
DevinderWadhwa
Sep 9, 2023
Sep 30, 2023
This thread was updated on Sep 30, 2023
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Account not activated even after 10 days of creation.

I have created my razor pay account and completed my kyc details but even after 10 days, My account is not activated yet and only showing that your kyc is complete and nothing left from your end. I tried to raise a ticket also on thier portal but again it shows nothing left from your end.
Due to this, I am facing lot of losses in my business as My account is not activated by Razor pay....
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M
MysticFOX
from Pune, Maharashtra
Sep 7, 2023
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Request for refund

Address:pune

Paid for a training and internship but didnt recieved anything its been 2 days no reply and also not picking up call...
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N
Nimesh92
from Vadodara, Gujarat
Sep 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted unwanted charges from my hdfc bank account

I dint have active profile or I don't completed kyc in rozarpay my account is not active still they charge deduct from my hdfc bank account I have talk with my hdfc bank they told me razorpay cut this ammount do this needful and revert my deduction amount...
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G
gkirans
Aug 29, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Unauthorized Transaction

Hello,

On 28th Aug 2023, at 19:40 hrs Rs.899/- has been debited without my consent. Kindly check the below details and refund the amount ASAP.

UPI/P2M/[protected]/Razorpay/ICICI Ban/

Regards,
Kiran...
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O
Okta
Aug 19, 2023
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Duplicate payment

Address:India
Website:rzp.io/l/6CCMSNoQKe

Dear adhitri,

I made payments 2 times to the European Chemical Bulletin journal with a different card number, attached is proof of successful payment on 18 August 2023

refund the 1 time payment as soon as posiible

I beg once for you to cooperate in returning a 1-time journal payment....
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R
Raannadheer
from HYDERABAD, Andhra Pradesh
Aug 8, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
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Razorpay - unauthorized transaction

Dear Sir/Madam,
I would like to inform you that my got deducted in AXIS bank account and registered mobile number is [protected]. All the emi have been debited on due date from my AXIS bank account but on dated 08-August-2023 an amount of 3936.99/- has been debited from my account through razorpay and transaction description is Debit - ACH-DR-RAZORPAYSOFTWAREPRIV-NDXP2PPRIVMN

"Debit
INR 3936.99
A/c no....
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S
Sanjeevni Chouhan
Aug 7, 2023
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Unable to Make Settlement From Last 1 Month

I am trying to make the settlement of my payments from last month. We are Small Company and highly dependent on settlements. They are not responding at all. From last one month the only response I am getting is email with " your complain is still in review"....
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M
mbikram
from Kolkata, West Bengal
Aug 2, 2023
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Mode of Operation

Address:RAZORPAY SOFTWARE PRIVATE LIMITED, 1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi Bangalore

I have a complaint against Razorpay.

They called me for KYC and I missed their call somehow. Now the buggers want me to write a 10, 000 word essay on why I closed my business.

They restricted my access to my account in their website and held back my refund and not clearing my payment.

Why the Government of India is allowing such company to operate in India? Why no action has been taken against...
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Address:Amer, jaipur Rajasthan

Heyy
My name is vikas saini
Contact no [protected]
My bank account bank of Baroda Saving Account Auto Payment Autometic Alow in Last 2022 oct.
last few month I cenceled it but i can't do it.
cancel reson is I don't have any razorpay account and i dont knew How to add in and dedect money.

My humblly request to u that How I recover my money beacouse Auto payment is not canced don't now why....
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