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Razorpay Complaints & Reviews

2.8
Last updated Apr 28, 2024
Complaints 3545
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Razorpay reviews & complaints page 4

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1
12amar.qywk
May 15, 2023
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Payment payout not received

Hello
My payment is under processing from last 5 days
Payment is not received yet.please Check and resolve it.
Payout for Redeem Request[protected]
Amar Singh
[protected]
as[protected]@gmail.com...
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Address:Ranchi

Sir my money is deducted from my kotak mahindra bank account 590 i have not taken any loan or anything I have to raise issue against them ... Thankyou...
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A
Alok Bansal
from Anand, Gujarat
May 11, 2023
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Recharge of Prepaid Mobile of Airtel

Dear Alok Bansal,
There is a new comment on your Ticket (#8397469). You can view your ticket by visiting https://razorpay-ind.freshdesk.com/helpdesk/tickets/8397469
You can also reply to this email to add your comment.
Ticket comment
Sreeja S Prakash –
Hi Alok,

Greetings from Razorpay.

We understand the inconvenience that may have been caused to you.

Our records...
+2 photos
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R
rrc1966
from Ankleshwar, Gujarat
May 11, 2023
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Amount credited to my bank account.

Address:India, Gujarat

Dear sir,

To my bank account today i have received an amount with number
NEFT UTR AXISCN [protected] By RZPX Private Li. on 11.05.23 at 14.34.28hrs to my BOB account.

i want to know the particulars of payment made to my bank account.

Pl respond asap....
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Payment was done via razorpay and the money got deducted but the tickets were not booked below did the transaction details.

Collected ID :- HDFFBBDE19B6E5A4D669A91E9E87E89BADC

Transaction ID:- T2305060943050805685118...
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H
Hemakanteswara Rao
May 6, 2023
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UPI transaction successful but ticket not confirm

Below is the transaction details which is successfully deducted from PhonePe T2305060943050805685118
But from IRCTC ticket not yet confirmed.

Please help on this issue....
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A
Avinandan Singh
Apr 30, 2023
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Removing EMI

Sir I avinandan singh purchase a course from Byjus on 19 march 2023. But now I have cancelled the course and want to close my EMI Account on Razor pay please help me to close my account on Razor pay....
+1 photos
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S
sharun29
from Mangalore, Karnataka
Apr 28, 2023
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Railway Booked ticket IRCTC APP

While booking tickets through irctc, chose option of googlepay for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked....
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P
Princy Prasanna
Apr 20, 2023
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Razorpay Refund

Address:Bangalore

Hello,

I paid for NPS Account through Razorpay for 1100 while creating an account. It got deducted from my account but not reflecting in NPS account as well as Razor Pay account.

It showed like this:
PRINCY S A
Contribution Amount* INR 1100.00
Acknowledgement Number 11659295
Merchant Order Number eNPS24688985
Transaction Reference Number pay_LfHFN9yNUjSU68
Transaction...
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S
Syed Kamal Haider
Apr 18, 2023
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Order I placed ( Fraud Website )

Address:F1/7, Nand Niketan, Hazira, Surat 394270

I ordered a book from a website using Razorpay as payment method. Now the item is not shipped and when I tried to contact customer care, it seems that email ID and the phone number provided on the website is a fake one. Now i feel like being cheated. Please help my getting my money back and requesting you to do back ground check before giving payment support to any website as they might be a bunch of cheaters using your payment gateway. br...
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Address:Icrtc

The payment has happened but after upi payment happened But the razorpay did not redirect to irctc
T2304151533502478679218 this is the transaction id...
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K
Kakebasket
from Ahmedabad, Gujarat
Apr 14, 2023
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Account deactivated but have not received the funds lying in the account

Razorpay has deactivated my account but has not released the funds lying in my account.

The ticket reference for your request is #8195511.
Email: kakebasket.[protected]@gmail.com
Mobile: [protected]

Regards,
Vijyant Anand...
+2 photos
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N
narendra91107
from Nellore, Andhra Pradesh
Apr 13, 2023
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Payment not received

Address:UNITECH CYBER PARK, Unit 007 - 008, GF, Tower A, Sector 39, Gurugram, Haryana 122003

On 24th JAN, 2023 Coding ninjas send 5000.00 through Razorpay to my UPI id. But still i didn't get money to my account. so, please help me to get my money back....
+4 photos
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A
Aarti K Munishwar
from Mumbai, Maharashtra
Apr 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not recd by the benificery hence order goy cancelled

Address:k n munishwar,A/116, Radhanagar CHS, behind hotel Vishal, opp Raymond showroom, near Indian bank, Gaondevi mandir,Manapada road, Dombivali east, 42120

I made a payment of Rs. 542.000 thru Razorpay to Pitambari products against my order no. 79311 on 9th April, 2023. i had to cancel the order due to non-payment to the party. pl arrange refund....
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S
Sahil Pattanayak
Apr 11, 2023
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Finances

I've not taken any finances from RAZORPAY but still it wants to auto - debit money from my federal bank account. Due to insufficient fund in Fi account the charges are applied on me by my bank. I've cross checked mandates and I've none but still this is happening again. Kindly look into this matter....
+1 photos
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M
Mamta Jhawar
Apr 10, 2023
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HDFC Net Banking not working

I am not able to make payment through razorpay with payment method HDFC Net Banking on BDA website to book a flat...
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UPDATE: IN 9, 990.00 debited from
HDFC Bank XX9597 on 05-APR-23.
Info: ACH D- CTRAZORPAY-
CAPITALFLOLZZci8yz7GEE.

please arrange a refund...
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H
Heatvin
from Kohima, Nagaland
Apr 5, 2023
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Issue with payments and contacting customer care

Address:Kohima

Issue contacting customer care and payments related...
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N
nilimaaghav
from Pune, Maharashtra
Apr 2, 2023
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Suspended My Payment Gateway Account Despite Providing valid documents

Address:pune

Suspended My Payment Gateway Account Despite Providing valid documents over email. Initially my pan card was incorrect it has typing error .. later I corrected it from government and provided the details of new corrected pan card via email to razorpay but they suspended my account and blocked my mobile number and stole my 9000/- rs. They are not even responding to emails. I want to take legal action against razorpay company. My email id -...
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Hi, I tried to contribute to my NPS account on 31/03/2023, 12:51AM IST through Razorpay payment gateway. The amount for debited from my bank account and in the UPI app the transaction shows successful but in NPS website it showed transaction failure.
Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited.
Attached below are proof that amount is debited and so such transaction...
+2 photos
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