RechargeItNow — rechargeitnow - failed recharge

Website:www.RechargeItNow.com

I have recharged my dish tv through www.rechargeitnow.com and my amount was deducted, but dish tv has not recharged... Please find the complaint details below;

This is to confirm that we have received your query regarding 'failed recharge' as per the following details:

Ticket no.: t53202602c7
Name: shailendar gaddam
Email: [protected]@gmail.com
Mobile no./dth subscriber id: [protected]
Date of transaction:[protected]
Order id: dt00261302c7
Comment: amount deducted but dishtv not recharged

As per our process, we will verify the delivery of the recharge within next 2 working days. If it is found unsuccessful, we will initiate a refund of the transaction amount as per our refund policy. Please note that the bank may take an additional 5 working days to credit your account.

In case you do not receive the refund during this timeframe, kindly login, go to 'my account', select the transaction and click 'escalation' or you may reach us by selecting contact us section of the site.

Looking forward to seeing you back on the site soon.

Team rechargeitnow.com

Rechargeitnow.com - india's no. 1 recharge site.

Note: please do not respond to this email.

Best regards,
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Comments

PL respond to this as soon as possible. The amount of 1323 has been transferred to the company rechargeitnow for transfer the amount to dish TV to recharge but the amount is not transferred . The amount was transferred on 19 the Dec 2017 at 10:30 . Pls state this as complaint and respond to it as soon as possible.

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