Redbus — Booking done for wrong time but no option just after 1 second of confirmation to Cancel Wrong ticket booking due to which huge los

Dear Sir,

If a ticket is booked in urgency wrong then no option of cancellation of ticket just after booking confirmation. In our opinion fresh ticket bookings should be given a chance of reversing or cancelling ticket for 5-10 minutes if it is booked wrongly.

Due to which Company gets full money and our seat goes empty which is a huge loss of money for us if we don't have money to book the correct bus ticket.

Our situtation is very annoyed at that time due to no option of recovery of money.

Please check for option resolving of my ticket which was wrongly booked when my phone was over processed & everything was hanged & no option to stop all process done wrongly.

Ticket no.-TSD[protected]
Travelling from- Chaibasa (Remote location)
Travelling to- Ranchi
Reason of Complaint- Timing of 3AM select wrong

Abhishek