[Resolved] Redbus — bus canceled by paulo travels for refund form paulo travels (through red bus) | |||
Dear sir / madam, Reference no: Ticket no.: tkcs91021125 Pnr no.[protected], Departure :12:35am dec 1.2017 Seat no: 12 Boarding point : malad east, karar village I had booked one tickets from mumbai to ahmadabad through redbus.in. I have received following message during departure time 12:10 am. "hello, you buscode a50 form goa to ahmedabad via mumbai is cancelled due to sudden breakdown due to sudden breakdown. Very sorry please collect your refund www.paulotravels.com" Nobody is informed me form redbus or paulo travels earlier before departure time. I have called customer care of paulo travels and redbus but nobody is responding. I have missed my exame on 1st december at ahmedabad. This is very poor service from redbus or paulo travels? I am awaiting for your positive response. When shall i receive refund? Please help me with this issue. Ticket no.: tkcs91021125 Pnr no.[protected], Departure :12:35am dec 1.2017 Seat no: 12 Boarding point : malad east, karar village Regards, Umeshkumar indralal bhatiya +91-[protected] Was this information helpful? | |||
Jan 6, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 Red Bus Customer Care's response Dear Umesh, Greetings from redBus! We are really sorry for the inconvenience caused. We are checking with the bus operator will keep you posted with an update within 24 hours. We request your kind cooperation in this regard. Regards Team redBus Verified Support Dec 05, 2017 Red Bus Customer Care's response Dear Umesh, Greetings from redBus! We are really sorry for the inconvenience. On checking with our bus operator the bus stands cancelled due to a mechanical issue and we have processed the refund today in your bank account it will reflect within 7 working days as per banking procedure. We request your kind cooperation in this regard. Regards Team redBus! | |||
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worst experience with online ticket booking .
we understand that there should be cancellation charger but not the whole amount.
Never ever booke ticket from redbus .
sandip Kyada
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