[Resolved] Redbus — bus got cancelled and got a message of cancellation before 10 minutes of boarding point time | |||||
I had booked a ticket in redbus from hyderabad to tirupati with vandana travels on 26th april 2018. The boarding time was 8:30 and i was waiting for the bus along with my family since 8 o clock. I got the message at 8:24 that the bus got cancelled and the redbus could not take any responsibility in arranging the alternative. It was an important trip for me and it got cancelled because i booked the ticket from redbus. What a poor service you are offering to customers. Really waste o[censored]sing these sort of non standard service like redbus. Please do not encourage of making use of any service oriented companies especially in travels. Was this information helpful? | |||||
Jun 16, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. | |||||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Our customer care will call you shortly for arranging an alternative or refunding the amount as per your inputs.
Thank you for choosing redBus!
I called to Redbus that time but your customer support executive had clearly stated that Redbus would not take any responsibility of arranging alternatives. I have the recorded conversation.