Redbus — Cheated by giving normal Volvo sleeeper instead of Mercedes Benz

Rajiv Krishnan

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

Booked ticket for KPN chennai trivandrum Mercedes bence sleeper from redbus.in ...bus is already running 1 hr late and they cheated us by giving a normal Volvo sleeper one without informing any of the travellers about the change... When we complained to KPN travels head office they told they can't do anything if we don't like the bus then just cancel the ticket and look for another one..which is absolutely ridiculous...the bus is an absolute ...none of the reading lights or charging points are working...also I got to know that Volvo sleeper cost is much lower than Mercedes ones...the staff has no ear's to hear our complaints..so friends be careful when you plan your trip with KPN #kpn #Redbus TIN-TH[protected] PNR-G[protected]

Was this information helpful?

No (0)

Yes (0)

Related Red Bus reviews

View all 3900 Red Bus Reviews

Comments

ami1976

from Shillong, Meghalaya

Red Bus is a big cheat..I booked 11 nos. of ticket for Digha to Kolkata on 7th June, 2015 for Ex service man bus.Istead of 1 month prior confirmed booking one through Redbus only 9 seats were provided that too in two separate bus and 2 of my family members had to come standing for the whole journey.After repeated mail follow up I just used to receive auto generated mail reply or a reference number.Number of time I called their toll free customer service desk, there also they used to tell me that I will be getting a call back in 48 yrs, but that 48hrs never came.After 1.6 months I got only Rs.100 refund fro their end.On what basis out of 700 they decided to refund only 100 really don't have any clue.

But I would like to aware everyone never ever book through Redbus to avoid such cheating.