[Resolved] Redbus — delay in bus arrival & total delay by 10 hours | |||||
My name is Jakshit & i have booked my tickets for journey from Amravati to Indore form Red bus site ( hans Travels ) journey date 7th may 2018.tim 9.30pm pick up time from amravati. the bus came late by 3 hours & no intimation for the same being given by the operator moreover the driver took the bus in opposite direction towards badnera which is nearly 10-12 kms from pick up point the bus stopped their for lunch break till 2.20 pm .. As per talk with the bus driver & his supporter the bus got failed & no substitute bus is available for the same .I was about to reach Indore by morning 7 am And its already in amravati till 3 am .. how could i reach to the bussiness meeting to be held at 10am.?? I left from there since its meaning less to do journey as i am already late I will give 0 ratings to the bus ( hans Travels) as well as to red bus beacause of this very poor service . i have attached by m ticket ...and i want my money back for the said jaourney so get cancelled . my seat no was 28 contact details Name : jakshit J Suchak mob NO; [protected] email id : [protected]@gmail.com PLease do Needful. thanking you Was this information helpful? | |||||
Jun 21, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. May 06, 2018 shankar 86's response I'll book my ticket ernakulam to kottakal booking I'd[protected].amount debit my account ticket not confirmedVerified Support May 14, 2018 Red Bus Customer Care's response Hi Jakshit, Greetings from redBus !!! We're sorry to hear about your poor experience.We’d never want our customers to experience anything as such. We've escalated the issue to relevant stakeholders and will keep you posted with an update at the earliest. Thanks, Team redBus Verified Support May 16, 2018 Red Bus Customer Care's response Hi Jakshit, Greetings from redBus !!! We apologize for the inconvenience caused to you on behalf of the bus operator and appreciate your patience. We have initiated full refund for ticket "TM[protected]" on May 15th 2018. Refund will be credited back to payment source in 7 bank working days as per standard banking procedure. Thanks, Team redBus. | |||||
1 Comment | |||||
Comments
67%
Complaints
3900
Pending
278
Resolved
2490
View all 3900 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
Greetings from redBus !!!
On checking we see that transaction had failed at banker's end and we did not receive the amount . As requested earlier kindly contact your relevant bank for details on refund.
Thanks,
Team redBus