Redbus — High charges and poor in customer service | |||||
I was booked tickets from vijayawada to bangalore in redbus i given my details and amount is debited my card but ticket not confirmed, when i called to customer care they responded very late too much waiting time to talk to them and it's chargeable i spoken about 20 mins they saying that you made 3payment options in one transaction that's way ticket not booked then i asked for why you didn't intimate me same when i going to book they replied only sorry sir amount will be refunded in 7days and you need to go through fresh booking i don't have money to book again i said, they only sorry customer don't want any sorry, and i said i'll go to consumer forum they replied no problem sir. Was this information helpful? | |||||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Greetings from redBus !!
We are sorry for the delay in response.
Firstly, please accept our sincere apologies for the inconvenience caused.
We request you to kindly share your registered email address and date of transaction to [protected]@redbus.in so we can check and get back to you at the earliest to address your issue on priority.
Regards,
redBus Team.