Redbus — Ladies safety

Address:	Bangalore, Karnataka, 560071
Website:	redbus.in

Travelled in Neeta travels from Pune to Bangalore on 18th Jan 2016. The bus was scheduled at 6.45 PM from Swargate, Pune, but got delayed and departed from Swargate at 7.45 PM. My ticket costed 1700/-, co-passengers had paid[protected]/- for the same bus, but we ended up in a regular AC Sleeper bus, not Volvo. That is unfair pricing for a bus that should not cost more than 800-900/-. The windows opened. The curtain holders fell down. The bus number sent to us was PY-01-CD-9729 but the bus was KA-51-B-9729. Clearly, not the designated bus. The last three seats (1 + 2) were occupied by ladies, me and other 2 women. 10.30 PM into the night conductor came up asking us to shift the baggage somewhere else because he wanted the bus crew member to sleep in between the ladies seat. After a heated conversation, when we did not let the bus crew member sleep in between our seat, the conductor threatened us ensure that the bus is late. Bus driver and helper were drunk, wanted to sleep in between 3 ladies !!! On top of that they threat us that we will see how you people reach banglore. Unclean bus, not a single led was on at night full blackout in the bus, windows and doors doesn't shut, rash driving, helper has no sense how to talk with a customer (lady), and for all this they charged us 1700/- per head. After asking for help from Redbus what they said was totally unexpected. Redbus suggested women to get down at whichever stop comes next and they'll reimburse the amount. How on the Earth do they expect women to get down anywhere on the highway at almost midnight?The bus reached Banglore at 11 AM which was actually scheduled for 7.30 AM. After a full 4 hours delay, the driver stopped at Sheshadri road claiming it to be the last stop, while we already had checked with the Neeta travels office that the last stop would be Majesty, Banglore.