Redbus — Mental harassment

Address: Guwahati

I had completed a journey from Guwahati to Digboi on 29th January 2022 on Standard Chartered bus. My seat number was 14A. The bus operators made a male passenger seat next to me whereas I requested them to not make a male passenger seat next to me instead make a female passenger seat next to me. But they instead asked me to pay for it. This was the policy of red bus that if a female passenger has booked a seat, no male passenger can book a seat near her. I had to pay extra for that. I escalated this issue to red bus but red bus has denied to help me out. I am mentally harassed by both the bus operator and the customer care executive of red bus.
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Red Bus customer support has been notified about the posted complaint.
 
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Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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