[Resolved]  Redbus — outstation cancellation

Address:560085
Website:www.redbus.in

I had booked an outstation trip but cancelled next day. Trip was on 22nd i cancelled on 15th. I mailed them about cancellation as they requested. Inspite of calling multiple times, the cancellation is not done and i got trip details on 21st. This is very disappointing. I have called around 20 times and their customer support is not at all responding properly. Nobody picks, i have to try 10 times to connect.
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Feb 6, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Dec 22, 2017
Updated by Raghunandan Rao
trip id is FKXDXKCSPK
Verified Support
Dec 22, 2017
Red Bus Customer Care's response
Hi Raghunandan Rao,

Greeting from redBus!!

We sorry for the inconvenience caused. We request you to share the booking details, register email id, and contact number to [protected]@redbus.in and we will look into it at the earliest.

Thank you for contacting redBus.

Regards,
Team redBus.
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