[Resolved] Redbus — Redbus.in allowed to book ticket and money deducted but No refund

[Resolved] Redbus — Redbus.in allowed to book ticket and money deducted but No refund

S sateesh battula from Mumbai, Maharashtra Jul 23, 2021 Jul 24, 2021 This thread was updated on Jul 24, 2021

Hello Redbus Team/Officer, Yesterday, we booked ticket from the redbus site and money has been deducted from our account but bus also cancelled. Below are ticket details: redBus mTicket Route: Chilakaluripet to Bangalore Ticket No: TQ8K91064515 Primary Passenger: Godadevi Vasireddy 36, FEMALE PNR: 86SASYPE Trip Code: 141276 Travels: JTS Muthalib Travels Departure: 09:00 PM Jul 22, 2021 Seat Numbers: L1 Boarding point: Chilakaluripet Address: Chilakaluripet Boarding point contact: [protected], [protected] JTS Muthalib Travels Customer Care: - Check your ticket : https://s.redbus.com/xfgm2tz redBus Support: https://www.redbus.in/info/redcare Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel. View Guidelines: https://s.redbus.com/udwdp75 Was this information helpful? No (0) Yes (0)
Sep 2, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jul 24, 2021 Red Bus Customer Care's response Hi Sateesh, Greetings from redBus! As discussed on call with Ms. Godadevi Vasireddy on the number 998***051we have addressed your concern. We also shared a detailed email to the email address gdvr[protected]@g*l.com. Request you to check the same. Thank you Team redBus! Note:- We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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