Redbus — Refund not received!

Address:Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka - 56

I cancelled my ticket on 12th january, 2024, and its been exactly 36 days, more than one whole month!
20 customer care conversations, endless chat conversations, i even raised a complaint in the grievance cell of indian goverenment!

my refund that needs to be credited is: 1932/-

grievance ticket raised in ingram portal- 5413808
ticket no.- TSD[protected]
passenger name- madhumitha c, 20 years old

how long should i wait for my own money man?

if i pay, and have a technical issue, redbus doesn't give me my ticket right? it needs me to pay again right? i should deal with my problem with the bank but redbus needs its money, but when it comes to refund, if there is a technical error, they wont give me my money back!? instead of paying me my money and looking into it later? what even is this double standards!!??

im just a college student, i am trying my best, what more should i do? fight a legal battle leaving my academics and time go waste?

just refund as soon as possible man!
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Red Bus customer support has been notified about the posted complaint.
Feb 14, 2024
Updated by Sai Kanna R
The Ingram details
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