[Resolved]  Redbus — refund of money as we didn't travelled

Address:New Delhi, Delhi

No you didn't resolve my problem... I put trust on redbus and totally dissatisfied as though i wanted to cancle my ticket, no one from traveller nor redbus cooperated with me to cancle it and blamed on each other for cancellation and refund of money... So much disappointed with redbus... Because i didn't know the travel agent... I know redbus... And put faith in it... But disappointed
Was this information helpful?
No (0)
Yes (0)
Jan 26, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2019
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We understand your concern. However, we would like to inform the cancellation policy is set by the operator. Kindly request your understanding on this regards.

We request you to share the ticket id via mail to [protected]@redbus.in

Thank you for contacting redBus.

With regards,
Team redBus.
Complaint comments 

Comments

Sir,
Today I have booked tickets from Bangalore to Belagavi for journey on 19 December 2019 for two seats, amount of Rs 1366/-deducted from my account but ticket is not yet confirmed. so arrange to refund the amount at the earliest to my bank account at the earliest.

Awaiting your reply

Vivekanand Khot
[protected]@gmail.com
[protected]
I tried booking in REDBUS they just took the money and ticket was not booked. First they said they will refund in 2-7 working days now they are saying they will betaking 10 working days for refunding.MENTIONING THE PROPOSAL NO:[protected] as it was their fault then why should i wait for my money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3900
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information