[Resolved] Redbus — refund of money from cancelled bus

trinity 1

from Karimnagar, Telangana

Address:

Karimnagar, Andhra Pradesh, 505001

Dear sir, my bus ticket was booked from bangalore to karimnagar on 25/12/2018. Due to technical problem bus cancelled and they inform that refund will come within 5 days but still refund not yet come, please refund the money at earlies.

Bus journey details:
Ticket no:[protected]Ts[protected]umop)
Ticket details: mr. Prashil from bangalore to karimnagar on service ott-1027
Journey date:25/12/2018
Seat no: 2 seats l5, l6
Agent: red bus

Please refund money at earliest in account.
Thanks

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Feb 13, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2019

Red Bus Customer Care's response Dear Prashil,

Greetings from redBus.in!

Ticket ID : TS[protected]UMOP/11063243/OTT - 1027
PNR : C3GGST2Z

We would like to inform you that the refund has been completed from our end on December 25, 2018 and the same should have reflected in your source account by now. We would request you to get in touch with the support team of your bank for further assistance.

We thank you for your co-operation.

Thanks,
Team redBus.

Jan 24, 2019

Updated by trinity 1 Dear sir,
My travel cancelled from bangalore to karimnagar on 25 december 2018 booked on red bus, they said within 5 days money will come to account, but money not deposited, after that they replied that money transfer on 25 december 2018 only. I went to bank, check the bank statement, and discussed with bank manager also, there is no refunf from red bus in my account on 25 december 2018. please my request deposit money in my account at earliest. its very important for me.

Ticket ID : TS[protected]UMOP/11063243/OTT - 1027
PNR : C3GGST2Z

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Comments

sindhavsumit

from Ahmedabad, Gujarat

I have booked my ticket on[protected] but still today[protected] my ticket refund is not credited in my bank account and i have already complain 4/5 time but not proper response about my payment status and all customer care agent have same answer like we will reply you in 24 hours but no any email, text or call about my payment status.

Red Bus Customer Care's response, Jan 10, 2019

Verified Support

Dear Sindhavsumit,

Greetings from redBus!

We are extremely sorry to hear that. Please share us the ticket/booking details to help you further with it.

Regards,
Team redBus.

sindhavsumit's reply, Jan 10, 2019

how can i send ticket number mam because ticket not booked and payment debited from account and just display messgae "Your ticket is not confirm please book again your seat" so i have not received ticket number and i have just date 14-12-2018

ramachandra1973

from Mumbai, Maharashtra

I traveled from Bangalore to Hubli on 27th December'18 and back on 29th Dec'18 which i booked ticket online through redbus.

I did not get gst invoice and i require gst invoice. My ticket number is as follows
Bangalore to Hubli Ticket No. TMDN63793519 dated 27.12.2018
Hubli to Bangalore Ticket No. TMDN84360939 dated 29.12.2018