[Resolved]  Redbus — refund status

I booked my bus ticket by redbus on 21 may 2019 (Tin): tn6k60622395 from porbandar to mahuva for dated 22 may 2019 that tckt amount was 504/- rs. And cancelled it on 28 may
But but my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days
Why they are not refunding my cancellation amount and my request is to please refund my money. Please give me response as soon as possible.
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Jul 5, 2019
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2019
Red Bus Customer Care's response
Hi Kajal!

Thank you for reaching out to us regarding the refund status for your ticket id TN6K60622395.

Your refund has been initiated from our end on 21st May 2019 to the mode of payment used by you for this transaction.·

PO No. :[protected]·
Refunded Amount: Rs. 368/-
Reference number: [protected]

Basis the policy of your bank, the amount should reflect in your account within 7 business days. If you do not receive this amount within the expected time, please reach out to the customer care team of your bank to know the status of your refund.

I hope I have been able to help you.

Take Care,
Team redBuddy

Complaint comments 

Comments

I have cancelled my Redbud ticket no TP8X32032064 on 03/08/2020. On successfully cancellation, it was informed that the amount will be credited soon.but till it is not refunded.pl look into the matter. What is the way to view my refund status?

Earlier quoted cancellation refund TP8X32032064
Dear sir

I am booking a bus ticket in redBus .
Mumbai to Mahabaleshwar Date 11/10/2020. Ticket No is :- TPB[protected] &
PNR NO IS :- TS[protected]NVPK/97520/VTT 1.

Redbus cancel my ticket without informing me. Only email to inform .

Than still date no refunds credit in my account.

So pls action my email complete as soon as possible. And reply me...

I have booked Ticket on Jan-3rd from Madurai to Chennai also cancelled on Jan2nd .
Ticket number - TPDR35155592.
PNR number - PNR - D5GXX698.
They mentioned amount will be refunded in three days. Still amount is not refunded to my account. Can you please check the status and refund the amount.

Please contact me in case any query.
J.B.Saravana
[protected]
[protected] payment will be successful but ticket not booked sir

Dear M radha,

We are sorry, we could not issue ticket to you!
We have received your payment and refund will be processed by redBus within one hour.
The bank would take 5-7 working days to credit in to your account and credit is instant if paid through redBus wallet.

Thank you for your patience and keep travelling with us!
Team redBus

Hello red bus, i cancelled my ticket but i cant ger my refund yet.si please check and inform me what is the status of my refund.

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