[Resolved]  Redbus — Refund ticket fair urgently

Website:www.redbus.in

Dear Red bus team,

This is to bring to your kind notice that i booked online tickets through Red bus.com on 01 Aug 2023 to travel from BC Road to Bangalore on 06/08/2023 for 2 Members.

Payment was done through Gpay. After Payment transaction got a message stating Seat was not booked & Payment received successfully. But i received message from Gpay for successful payment. My seats ware not Booked. You people failed to sent the Seat Booking message to me after receiving My Money

Here are the details of Transaction:

Merchant Name: www.redbus.in (redbus1.[protected]@hdfcbank)
Payment Mode Credit Net Banking:- South Indian Bank
Amount Rs 2310.00
UPI Payment ID:[protected]

I hope provided info is ok, please do the needful ASAP.

So kindly refund my ticket fair and compensation.

Thanks&Regards,
PRIYA VEERA DSOUZA
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Aug 1, 2023
Complaint marked as Resolved 
I got my Refund in few hours
Red Bus customer support has been notified about the posted complaint.
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