Comments
Hi,
Greetings from the redBus Team!
Thank you for reaching out regarding your ticket number TS5D14366369. I am Imran and I am here to assist you.
As we discussed during our phone conversation, we understand that your experience during the journey fell short of expectations due to the bus staff being rude. This is definitely not the experience we want for our customers. Your feedback has been shared with Shri Balaji Travel Delhi so the quality of service can be improved.
We received information from our concern team that the feedback has already been shared with the bus staff for being rude. The operator has apologized for the trouble you faced and they will ensure that such mishaps are not repeated in the future.
Also, we would like to thank you for bringing this case to our notice. We will definitely request the bus operator to be more vigilant in the future.
Thank you
Team redBus
Greetings from the redBus Team!
Thank you for reaching out regarding your ticket number TS5D14366369. I am Imran and I am here to assist you.
As we discussed during our phone conversation, we understand that your experience during the journey fell short of expectations due to the bus staff being rude. This is definitely not the experience we want for our customers. Your feedback has been shared with Shri Balaji Travel Delhi so the quality of service can be improved.
We received information from our concern team that the feedback has already been shared with the bus staff for being rude. The operator has apologized for the trouble you faced and they will ensure that such mishaps are not repeated in the future.
Also, we would like to thank you for bringing this case to our notice. We will definitely request the bus operator to be more vigilant in the future.
Thank you
Team redBus
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3903
Pending
278
Resolved
2490
View all 3903 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
Greetings from the redBus Team!
We are checking on your concern and we will get back to you soon with updates.
Please allow us some time.
Thank you
Team redBus!
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.