Redbus — Sribalaji travels staff behaving rudely and talking bad words

Address:

Jntu metro station

I had booked the bus at 4th march 2023 and the timings are 22.50
But they said me to come early at the boarding point.
Eventhough boarding point they had changed I had agreed for that place and I went there and waited for few minutes, but again they had said me to come another place which I am already tired by doing some of office stuff.
The Sri balaji transports one of the staff he's behaving rudely and using some really very bad words, so I got hurted, if you guys not taken any action on them.