Redbus — Ticket cancellation refund not credited

Website: redbus.in

This is VENKATA SREENIVASA RAO, we booked ticket on[protected] from Chennai to Hyderabad Ticket no : TRD[protected], due to my personal reasons I cancelled the ticket, today[protected] redbus mentioned in cancellation policies, cancellation refund will credit in 5 to 7 working days, it's been 16 days cancellation refund payment not yet credited even we are not getting customer care team to talk regarding this, in redbus help chat box showing that case details not found

Redbus help automatic chat messages is not helpful, we want to talk with redbus team and resolve this issue as soon as possible
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