[Resolved] Redbus — Ticket is cancelled by Redbus, received message refunded successfully but not received in my gpay account.

[Resolved] Redbus — Ticket is cancelled by Redbus, received message refunded successfully but not received in my gpay account.

D Djkesavan Jan 18, 2024 Feb 7, 2024 This thread was updated on Feb 7, 2024

I have booked Redbus on Nov 9th from Chennai To Virudhunagar and it was cancelled by Redbus due to Bus breakdown. Ticket no. TSC[protected]. I received refund successful message on Nov 16th and never received my payment in my original payment method GPAY. Screen shorts attached. This is not first time Redbus does this. I see many people facing this issue. +4 photos Was this information helpful? No (0) Yes (0)
Mar 13, 2024 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Feb 07, 2024 Red Bus Customer Care's response Hi, Greetings from redBus Team! We are checking on your concern and we will get back to you soon with updates. Please allow us some time. Thank you Team redBus! Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
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