Redbus — Travels didn't pick me they didn't refund also

Address:	Kanchipuram, Tamil Nadu, 603203
Website:	www. Consumer complaints.in

I booked a ticket n Redbus Pollachi travels 13th march2016 bus timing around 9:45 I was there on 9:15.. They gave one link to track bus I was doing that then finally after long time bus reached thambaram I'm n next to thambaram that s Perungulathur, Chenab. Then I called to travels people they said please madam wait we will pickup u we won't leave to it seems I also waited because traffic s very horrible I was tracking a bus again its went to vandaloor it means after Perungulathur, vandaloor will come wat it means they left me here and they went I was keep on calling its got switch off then I called to drive number they didn't pickup till 1 Clk I'm calling no one pickup that bus very longggg distance at least I have proof that how much time I called they didn't pickup its OK fine atleast they should refund my R's. 1000 that also they didn't even I record all their calls am complete fed up with Redbus Pollachi travels please help me to refund