Redmi — Redmi note prime

Address:

Vadodara, Gujarat, 390016

I have given my handset at Vadodara MI service center near Race Course Circle due to it was hanging and battery dropped to earlier they told me to collect it after 20 days according to them Mother-board need to change, the problem already occurred earlier a month ago that time they upadated software and problem was solved i had given it on 20th june 2016 when i went there on 13th july they informed me to come on next day after one day i went there now they replied me that until now my handset is not repaired and it will take till month end long due to spares not available of device now over a month finished and still i dont have my handset with me i am using one of my friends mobile, until when i use it he is also asking with me for his device i am working in Mumbai and vadodara is my hometown once in 10 day i am going to vadodara, at service center nobody receiving the call so that i did not get a status of my device now what should i have to do please solved out my device solution or else give me refund or new handset its enough time passes i am suffering a lot due to much work i have to do with my handset please consider my request and reply me as early as possible.
Regards.
Santosh tiwari.
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