[Resolved]  Refrigerator — worst products and worst service and worst customer care

Address:

248140

We have bought whirlpool triple door refrigerator around one year back now as one year completed it started having problems with cooling. After registering complaint their so called engineer visited us, and said it is due to heavy ice sheets, and opened the whole system and left for one day next day he came n said all ok took 450rs for service. After two three days same problem persisted and again the same process was repeated. Again after 2-3 days same problem occurred and than again some other engineer came did something and went off saying motor is not working then we agreed to change it and payed 1900 again. After some time same problem. Now after multiple phone calls they visited after 3-4 days and said now sensor is destroyed, i mean wat the hell is this. Above all they are so clever that not mentioning the date of every visit to hide their incompetence on bill and so that they can get service charges every now and then. Now i have called to customer care they are saying that is your fault u must have insisted them to write the date... Dear whirlpool people please improve ur services and products because now i am determined to apply rti against you and will definitely go to consumer court good by whirlpool. Please don't buy whirlpool products they have worst policies services and utmost their engineers. And the most important thing their claims of service within 24 hours is the biggest lie they never visited in 24 hours in my case. Whirlpool rip going to get rid of whirlpool products and taking the oath never buy whirlpool in future.