[Resolved]  Reliance — Actual Benefits not received

Address:Kolkata, West Bengal

I MR.ALAM HUSSEN recharged my Reliance Mobile No.91 [protected] on 29th December 2014 at 3:23 PM by Interne Banking with Rs-55(Combo offer), but did not get the original offer which is mentioned on Rcom official websites. As per website they are providing (Rs 43 in Core Balance+Rs-12 in Promo Balance+2 local sms for 2 days), but after recharged I got(Rs-28 in core balance+ Rs-27 in promo).Kindly checked it and please provide me the actual benefit as per websites as soon as possible. THANKS & REGARDS MR.ALAM HUSSEN 91 [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Alam Hussen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Respected All,

I MR.ALAM HUSSEN recharged my Reliance Mobile No.91 [protected] on 29th December 2014 at 3:23 PM by Internet Banking with Rs-55
(Combo offer), but did not get the original offer which is mentioned on Rcom official websites. As per website they are liable to provide (Rs 43 in Core Balance+Rs-12 in Promo Balance+2 local sms for 2 days), , but after recharged I got (Rs-28 in core balance+ Rs-27 in promo).Regarding this I complaint many time to the authority, The SR number was[protected],[protected].Today is 01.01.15, and all the SR has been processed but till date I did not get the actual benefits of 55 as mentioned on web page.Kindly checked it and please provide me the actual benefit as per websites as soon as possible.

I am requesting again to concern department please saw the attachment for better help in this case.

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