Reliance — Asking money repeatedly for unused data again and again

Address:	Coimbatore, Tamil Nadu, 641002
Website:	www.reliance.home

My previous complain to your concern, i am pasting the same again here because i dont know what action you are taking for the consumers. i have a very big doubt because,

this is my previous complain

But Just now i come to know about your replies in this valuable consumer complaints

But one thing, you all know that your team still cheating me for the same data card, so please take necessary action

Still they dont terminate my data card and ask me to pay the money for not using anything. My number is always
in active but i dont know why you are asking another number and you said in reply that your team takes good action . I will explain the good action taken by your team

1. They ask me to pay final pending payment of rs 1200 and they said they terminate their self without my involvement.- I paid

2. They ask me to purchase new data card - so i purchased . i will tell you the number of my new data card here
[protected].

3. Now they again ask me to pay the old data card number i.e [protected].

i tell you one thing sir/madam. why you reliance people making money on others emergency . and the people working in reliance not giving line to termination department, and even though if we scold and ask them to transfer the line, .(really i am telling you the truth, i dont know what they are doing but no one respond me even though i am waiting for 30 minutes by keeping my phone on my ear, .)

so if some outstanding amount came to our data card again they ask us to pay the amount first and then are telling that they will transfer the call. is this any idea you are fallowing to get money to theft the amount from the customer.

My name: E. Murugan

Mobile no: [protected]
alternative number as you asked : [protected]
email Id : [protected]@gmail.com

please call or mail... today only i know about your replies for my previous complaint so please help me. Not to save money but my valuable heart and brain. I got angry time by time because of these people who spoil the name of reliance as reliance employee...


Now again they are asking to pay money again, this is my new complain now

Date: 17th Jun 2016

Dear MURUGAN E,


REG : OUTSTANDING DUES ON YOUR RELIANCE SUBSCRIPTION,


Account No:[protected]. MDN No: [protected]


You have been our valued customer and it was a pleasure serving you on our network. It would be a great pleasure restoring our association once again by way of this communication.

This is in continuance to our various repeated attempts to persuade you to clear the outstanding dues for your Reliance Subscription bearing. It is reiterated that the total outstanding amount as on date in your account is Rs. 717.05 /-

Please treat this letter as a final reminder and we would again request you to kindly make the payment of the total outstanding amount within two days on receipt of this letter to avoid Legal Action

In case of any clarification, we would request you to contact [protected]. In addition to the above, you can also WALK-IN to our Reliance office No: 6, Haddows Road, Nugambakkam, Chennai - 600 006. between 10 A.M - 6 P.M on any working day, for resolution of the outstanding amount accruing in your account and as well as for payment collections.

Yours faithfully,
For Reliance Communication


I Know you didnt take any action . i tell you what you are going to do

you are going to give me a reply like

1. Dear Murugan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

2.Dear Murugan,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications


Am i right... dont reply just copy and paste it . waste of time with you people...

bye