[Resolved] Reliance — Bad service | |||
I am having two prepaid and one postpaid mobile no of relaince. I am unable to contact relaince customer care as when i am selecting to talk customer service officer the call is being disconnected. On 05/10/16 i made a call to customer care from mobile no.[protected] in which they informed me that i have a plan in which i will be given 1GB 3G data at Rs 64 .I did the recharge on 5/10/16 in the evening but i got only 150 mb data. Now when i am trying to contact customer care they are unreachable. Last time also when it happened(about three weeks ago) i contacted the customer care and they gave the remaining data the next day .But this time due to no internet data i am having problems.In addition to it i am unable to get any other information from customer care .Before one month i talked to customer care from my relaince postpaid no.[protected]and asked them the process to port the no.to jio.From then onwars i am unable to reach customer care from my postpaid no. and the problem in prepaid no.is arising from last 1 day. Please give me the balance data on my mobile no [protected] as soon as possible and allow me to talk to customer care as soon as possible. My mobile nos are :-[protected](prepaid) [protected](prepaid) [protected](postpaid) Please contact me on [protected] Was this information helpful? | |||
Nov 9, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 07, 2016 Reliance Communications Customer Care's response Dear Vivek, We regret the inconvenience caused. Your complaint has been registered with the concerned team. Our customer care representative will get in touch with you shortly. Regards, Reliance Communications Verified Support Oct 09, 2016 Reliance Communications Customer Care's response Dear Vivek, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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