[Resolved] Reliance — Balance amount issue | |||
Hi Sir/Mam, I am a customer of reliance, on 15th june i checked for best offer by dialing the ussd no *129#, where i got a offer of 110, in which i was supposed to get 125 rupee balance.i recharged with 110 on same day, but i did got around 93 rupee only.i called on customer care where a complaint was raised from CSA about the issue and i was told to wait for 4 days.now it is around 6 days and still i did not got the issue resolved.I again contacted to CSA and they are always telling me there is a technical problem is going on and we can not resolve the issue right away.I have all the recordings of the calls.Please look through the issue. Hoping for positive consideration. Thanks and Regards Harpreet Singh [protected] Harpreet.[protected]@iqbri.com Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 21, 2016 Reliance Communications Customer Care's response Dear Harpreet, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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