[Resolved] Reliance — Balance deduction by Reliance gsm (Mobile number [protected]) | |||
Respected Sir, I want to inform you that I am customer of Reliance GSM of mobile number [protected], 20 RUPEES deducted from my mobile on 17 March 2014. I was checked my balance on 16 March then approx. 20 rupees in available in my mobile but when I checked my balance on 27 March then its shows Rs. 0. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you activate MISSED CALL ALRET service through R-WORLD and this will not refund you, if you call within 3 days of deduction then it’s may be refunded to you. Then I talked to senior then he told me that you activate MISSED CALL ALRET service through SMS (you send us message for activate) and this will not refund you. Actually this balance is wrongly deducted from my account and they making different lie excuses. And saying that “YOUR BALANCE WOULD NOT BE REFUND” which irritates me but still that I didn’t lose my temperament. Now, I kindly requested you to please solve this complain, take action against him and told him to refund my balance. I am highly THANKFUL to you. THANKS. Yours sincerely, SYED MOHD MASOOD ALI B.Tech. (Mech.), M.U., Aligarh Dip. (Mech.), A.M.U., Aligarh [protected] Was this information helpful? | |||
Complaint marked as Resolved
I receive call from customer care team, and told him actual problem in detail in a peaceful way. THEN ATLAST RETURN THE MONEY BUT TALK ALWAYS IN A PEACEFUL WAY and in COOL WAY TO THE CUSTOMER CARE.
now, I finally Thanks to customer care for refund my money.
AND HIGHLY thanks to this website, which give us such a beautiful platform.
atlast THANKS.
At-last once again i thanks to the founder of this WEBSITE AND TEAM INVOLVE IN THIS WEBSITE WHICH HELP US THROUGH WHICH OUR PROBLEM SOLVED EASILY. Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Respected sir, Please send me details of balance deductions from 16 march to 25 March.
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
now, I finally Thanks to customer care for refund my money.
AND HIGHLY thanks to this website, which give us such a beautiful platform.
atlast THANKS.
AND HIGHLY thanks to this website, which give us such a beautiful platform.
atlast THANKS.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications