[Resolved]  Reliance — Billed without service

Address:	Malappuram, Kerala, 676503
Website:	www.rcom.co.in

I am compaining here because I contacted the customer care and reliance store many times regarding this issue but I didnt got any kind of response from their part other than to pay the said Bills. I searched in internet on their website for a solution and I mailed to the customer complaint forum of rcom. Even after days there was no any response or replys. So I mailed to their appellate mail id. Still no response and when I try to contact customer care it gets disconnected. The response from nearest reliance store which I contacted was that they are helpless in this matter and if the bill is not paid it will be fined. They can give request for disconnection after I am paying the bill only.

Real issue:
When reliance stopped cdma services only for keeping the number(important) I changed the landline number to postpaid gsm as instructed from reliance store.
And it was informed will be activated in few days. Days passed months passed only bill is coming. No incoming or outgoing services. Each time they asks to wait little more after filing complaints. When the bill came they asked me to pay the bill for further service and I paid some amount. But still no response and they told it is the problem of tower. But all other reliance numbers have no any issues here only my number.And it is checked in every towers but was same.
Now I asked to disconnect it and I dnt need any more service from them. But they asking to pay the bill of 3 months which is due. Then only it can be disconnected. But am not rwady to loss my money without any use and because of this I suffered many loss as I missed some important calls.
Only for the purpose of keeping number it continued by postpaid. Now I dont know what to do.

I want to get refunded the amounts i paid and also want to disconnect the connection. Also am not ready to pay anymore bills for this. Please advice me a fastest solution for this. Will I get any compensation for my loss.

Reliance Number : [protected]
Name Thayyil Mohamed