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Reliance Communications

Reliance Broad Band — Lok adalat letter

Address:Pune, Maharashtra

I have asked to de-active services on my connection on 22nd Aug and make a payment of Rs 823 against last billed+ differential amount. They offered me that I can go for safe custody mode and latter i can activate it any time. After that I received the bill for next moth, I called the customer support and they assured me that it will be waived and I need not worry. latter in december again i receive the bill and i called the customer support but they told me that they do not have any such information with them. Also I can not talk to special desk team (Monalisha and Sravanti) who assured me of waiver and closure. latter i received a mail for lok adalat. Please help me to resolve the issue. Customer support is not ready to help me on the call details. My dongle no. - [protected]
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Dear Alok,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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you can call me on my mobile # [protected]. Also please post if any other information required.
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you can call me on my mobile # [protected]. Also please post if any other information required.
Reply
Dear Alok,

Thank you for your contact details, our customer care associate will get in touch with you shortly.

Regards,
Reliance Communications
Reply
Dear Alok,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
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