[Resolved]  Reliance Broadband — Asking money for no service

Address:Pune, Maharashtra, 411014
Website:myservices.relianceada.com

I have raised concern with ticket no.[protected] on July 14, 2015 with reliance broadband connection for my number [protected] for low speed service which is still not resolved and Reliance broadband netconnect is sending me full bill for every month without providing service. When asked for waiver for that low speed they are saying you have used data of 50% of quota and that is correct I have used data but my plan is unlimited plan. So how 50% o[censored]nlimited they have measured when following up on it they are just replying that you have used data so charged correctly. Please help
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Oct 19, 2016
Complaint marked as Resolved 
Verified Support
Nov 03, 2015
Reliance Communications Customer Care's response
Dear Atish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Nov 21, 2015
Reliance Communications Customer Care's response
Dear Atish,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
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