Reliance Broadband — Availability of broadband

Address: Gurgaon, Haryana, 122001
Website: reliancebroadband.co.in

Hi, I am using reliance broadband. The connection is very poor. Half of the time the service remains down. I took the connection on 20th NOV 2015. After few days the connection goes down and remains down for almost 10 days. Again now it is down for 6 days. I registered a complain to reliance customer care but actually no one is working on this. Every time I call the customer care they added some new comments to the old complain. When I call the local guy who take care of the service he always says that he is working but he is not doing anything actually. Now the service is down for 6 days and when I asked for the solution they say that the they do not know how much time it will take may be 15 days and may be 20 days. I am frustrated with this connection. Find my details below and let me know what to do from my side. Dipanjan Mondal [protected] [protected] [protected]@gmail.com Cust ID[protected]
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Dear Dipanjan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Dipanjan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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