[Resolved]  Reliance Broadband — Bad broadband service

Address: Lucknow, Uttar Pradesh, 226001

I have reliance broadband connection in my office at hazratganj, Lucknow(uttar pradesh). for last few months I am having problem in internet. there is no power backup in reliance office where server is installed. whenever power cut happens in my area, reliance internet also stops to work. I am having power backup at my place but still I have to face the problem of internet because of power backup issue with reliance. Also reliance internet stops to work randomly and very frequently everyday. I complained about the problem a lot of times to customer care as well as to higher authorities but my complaints went unheard. the issue is still not resolved. please look into this matter.
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Oct 25, 2016
Complaint marked as Resolved 
Verified Support
Jan 04, 2016
Reliance Communications Customer Care's response
Dear Karan,

Kindly submit your details at our Facebook page link:http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly.

Regards,
Reliance Communications
 
3 Comments

Comments

true sciitjee. reliance broadband is really bad these days. the frequent breakdown of relaince internet affects my work very badly. the problem of power back is in my area too. i do not know why reliance is not installing power backup. are they going out of budget!
I have posted and messaged you on recommended facebook page but no one from your team members contacted me.
my number is-[protected]
Its more than 10 days and my problem is still not resolved. Is my complaint going again in same loop of sending mails but no solution of problem?

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