Reliance Broadband — Bill without service

Address:

Chennai, Tamil Nadu

I gave a request for the change of My service location ON 14 Jan 2015 and they told me it will be fixed within 5 days. But it seems they are not interested In Fixing the Issue, MY neighbour at new location just requested for a new connection from them around 4 days Back . He got the connection within three days. But there seems to Be a problem with My connection alone. I have already faced this kind of treatment from them during last month's Issue. But I thought its just once in a while situation.But it seems so unprofessional and unethical from reliance's end . I never would have guessed that such a big company will behave so cheap. And On top of this I get a call For my bill today for the Next month, since they use prepaid system. On what grounds they expect me to pay for next month when I didn't got my service for the paid month.