Reliance Broadband — Broadband connection not working since 30th November

Address:Ernakulam, Kerala

Subscriber Id[protected] My Internet connection is not working since 30th November. Whenever I call your customer care, you always say that it will be fixed soon or there will be a permanent solution soon. Now its been almost a week since I lost my connection. I am monthly paying for using the Internet not for free complaint registration service. I expect an appropriate extension in my billing date. Solve my problem fast. You are wasting my time.
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Dear Afsal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Here is my alternate number - [protected]
Dear Afsal,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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