[Resolved] Reliance Broadband — Broadband internet not working, everytime file the complaint for whole month | |||||
The internet by reliance is always a problem since i have started. Always it gets no signal and disconnected. Too many times file the complaint again and again and says it will be resolved within 24 hrs. It takes 3-4 days and when it starts, shuts down again in few minutes. Again file the complaint... And keep going like that. Now its not working since five days, complaint id[protected] Id[protected] please resolve this immediately. Please do not give enough reasons to customers to go with another service providers. Thank you, Was this information helpful? | |||||
Sep 5, 2017 Complaint marked as Resolved After 15 days, when the net stopped working, The company sent technician to repair the wiring fault, they tried for two days and sorted.
But my net was stopped and did not work for 15 days, it was a problem.
thanks anyway! Reliance Communications customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
Contact number [protected]
Just calling me that your issue will be resolved soon, Doesn't solve the issue. Still nothing has been done. What's going on. Nearly two weeks gone and I am working with another service. This is not a solution. When the payment date will come, you will start it for a day and ask for payment, than again same thing. This I have experience from last payment. Last month was not working and payment date 29th june, It worked, I paid and just after that stopped working. I will not pay this time until you issue a fee waiver for this.
Thank you,
Just calling me that your issue will be resolved soon, Doesn't solve the issue. Still nothing has been done. What's going on. Nearly two weeks gone and I am working with another service. This is not a solution. When the payment date will come, you will start it for a day and ask for payment, than again same thing. This I have experience from last payment. Last month was not working and payment date 29th june, It worked, I paid and just after that stopped working. I will not pay this time until you issue a fee waiver for this.
Thank you,
Now it was working on 11th july just one day and again stopped working. I don't know what is going on. Just stop this service and cancell my subscription. This hectic for all time, I dont want.
Please cancell this subscription number[protected] with immediate effect.
Please cancell this subscription number[protected] with immediate effect.
Bad service
I have been given a new complaint id[protected] again and requested to give a last chance.
The person says it is a technical problem which can occur any time, My question, does it have a limit to occur or just keep giving this excuse and run the service 5 days a month and keep customers annoying. Technical issues occur once or twice a year. not every day or second.
The person says it is a technical problem which can occur any time, My question, does it have a limit to occur or just keep giving this excuse and run the service 5 days a month and keep customers annoying. Technical issues occur once or twice a year. not every day or second.
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
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Reliance Communications