Reliance Broadband — Broadband is working not providing service | |||
I am Vipul Soanki. I am customer of realiance broadband My broadband id is[protected]. From Saturday (10 Jan 15) I am unable to connect with Reliance Broadband login page, without login page costomer cant connecte internet. This same problem in facing almost every second weekends. I am facing this problem since 6 days when ever i call customer care[protected] they just give fake consolation 24 Hrs tosolve the problem.still I am internetless from 10 Jan 15. recently they they have sent me bill on perfact billing cycle time, but no service they are providing ihave talk to almost 4 guys in the call center. they all replies give us 24 hrs this time your problem get solve. everytime they put me on hold. if i ask the name of superviser, they replies they didnt know. I pay every bill on time but still they are not providing me good facility. Please do needful. or u can give me number of any higher authority in reliance broadband service. I am very disappointed with service. My Name is Vipul Solanki User Id[protected] Contact - [protected] Was this information helpful? | |||
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Dear Vipul,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
Dear Vipul,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Please consumers forum people do something. This relianve guys are not trustburthy. They again made promivmive tto solve my problem by 19 Jan 15. Still i m internetless.
Is there anyone show me way to wright direct to consumer forum to punish these guys?
Is there anyone show me way to wright direct to consumer forum to punish these guys?
Again, Fake promises by Reliance Broadband. I have recieved mails as well as calls from reliance broadband that my problem will be resolved by 19 Jan 2015 but still I am internetless its 11th day. I have recieved emails of which I have uploaded screenshots below of Mr. Sirajuddin Ansari and Mr. Amol Dubal and also recieved call from Someone name Pooja. that your problem will be resolved. anyway I am finding anyother strong link to show my my problem and reliance broadband's pathetic service
Guys anyone please help me with the direct consumer's court forum's link.
The service of reliance broadband is so pathetic.
Vipul Solanki
[protected]
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Guys anyone please help me with the direct consumer's court forum's link.
The service of reliance broadband is so pathetic.
Vipul Solanki
[protected]
Please consumers forum people do something. This relianceguys are not trustburthy. They again made promise tto solve my problem by 19 Jan 15. Still i m internetless.
Is there anyone show me way to wright direct to consumer forum to punish these guys?
Is there anyone show me way to wright direct to consumer forum to punish these guys?
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Hello Consumer Help Desk,
I would like to inform you again that on 16th Jan, 2015 I have lodge a complain against Reliance Broadband Services through your website. My connection is not working since 10th Jan, 2015. I have make so many complaints in[protected] and make many emails to reliance help desk but they underestimated. They not giving me any kind of complain solution.They just making fake promises from call center and emails; I have received emails from Mr. Sirajuddin Ansari and Mr. Amol Dubal and Pooja that my problem will be solved by 19th of Jan, 2015, but it is still same. I am internet less from 10 days.I have already lodge complain on your website against reliance broadband but I am unable to do any comments in that complain. I think reliance make certain changes so that I am unable to do comments. Anyway I have all the shreenshots and all the recording of telephonic conversation and emails between me and reliance. I am ready to give it in righting in consumers forum.What I have from reliance broadband broadband is new Bill for next 3 month of which due date is near. After few days they will start telling me that pay your bill than we will start services. How ridiculous is that! Please help me in that this reliance people is not providing any service they just want customer to pay bill without any services. Please punish these guys or please give me any way (link) so I can send this issue to higher department.What a bed experience!Please do needful.Vipul Solanki[protected]