[Resolved]  Reliance Broadband — Connection not shifted

Address:

Gurgaon, Haryana

Hi I am the reliance broadband user having subscriber id :[protected] . I had raised the shifting complaint from my previous address Noida to gurgaon, the customer care executive told me that connection will be shifted in 3 days, I shifted my home from Noida on 30th Aug (not using any services from that date) On 30th august when I call CC they told me that my compaint has been closed because no address proof has been provided (noone told me at time of complaint that i need to submit something and noone had called me they closed the complaint on their own) then on 31st aug I mailed them the apt docs and raised the complaint now they told me that connection will be shifted in 5 days. Then on 9th sept i again called them and the raise the complaint of discoonection of connection (as they are not able to shift it) and told them to return the advacnce payment of 15 days which I had made on 29th Aug . But no action has been taken on my complaints yet and the worst part is that they had send me the bill of next month Please help me out in getting my money back from Reliance Thanks Meenu Jain Subscriber Id :[protected] Complaint raised on 27th Aug :[protected]