[Resolved] Reliance Broadband — Connection not working

Rushabh Sanghvi

from Surat, Gujarat

Address:

Surat, Gujarat

My user id is[protected], my conncection is not working since 27th july 2015 and i made the complaint regarding this on 29th july (Complain No.[protected] which has been closed without any resolution and intimation then i complained again on 31st july (Complain No.[protected] which is still in solving status and there is no working or Engineer visit has done till now. I also made complain to Appellate Authority on 3rd August (Complain No.[protected] and there is no response from them also.i have never seen this type of worst after sale service. So kindly Look into this matter and solve today only or else i have to switched to another ISP.

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Oct 28, 2016

Complaint marked as Resolved

Verified Support

Aug 04, 2015

Reliance Communications Customer Care's response Dear Rushabh,

We regret the unpleasant experience and thank you for taking time to share your concerns with us. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However request you to provide us with an alternate number so that we can successfully contact you.

Regards
Reliance Communications

Verified Support

Aug 08, 2015

Reliance Communications Customer Care's response Dear Rushabh,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number and a preferred time, so that we can successfully contact you.

Regards,
Reliance Communications