Reliance Broadband — Connection Termination and fake Bill Generation

Address:

Lucknow, Uttar Pradesh

Ravi Kumar Hi, I am using Reliance Broadband from 1 year and I have to told that it was my worst decision to choose them. Many days in every month the connection was not working for days, like 3 to 4 days. and some times like 1 day working then 2 days not, then other 2 days working and third day it’s not working. In June i got mad, because of their customer service and bad cheating behavior. From 11/06/2015 the connection was not working, on 12/06/2015 i complained about it but got no response from customer care. after that i complained on 15/06/2015 but no result. To get my connection working i did every effort i can do. But no result. then I request to terminate my connection on 17/06/2015. And they told me that they will call me for confirmation within 48 hours. but I got no calls from them. after 48 hours i called them again and they again told me that they will call me. And you know what was the result? Again no call from their side. After that i call them 10 to 15 times to terminate my connection, but no termination. And now the condition is I am not using their connection because it’s not working from 15/06/2015. And not want to use them in future. But the surprise is they are continually generating my monthly bill, without giving me connection or without terminating my connection, even after I called them to terminate it about 15 to 20 times. It’s being 40 days I am not using their connection. And I can’t use it because it’s not working. They want only their bill, but they don’t want to give connection. I think they want free money. But I am not going to give them any money. Because i have earned it with hard work. And i lose lot of money because of their connection not working for days. I think they should give me my money which i lose because of them. My user Id is[protected]. And connection termination no. is[protected].