[Resolved]  Reliance Broadband — Customer service and bill regarding

Address:Gandhinagar, Gujarat

Me Mukesh Dhameliya I got reliance broadband connection at 8-Aug-2014 and my user id is[protected] . I request that my connection was not properly work from 31-Aug-2014. I complaint about it but I didn't get effective solution and response my complaint id is[protected] and talk with Dipali my complaint id is[protected] and talk with shishang my complaint id is[protected] and talk with amit my complaint id is[protected] and talk with shidhdharth and then finally i request for close connection on after[protected] and my complaint id is[protected] also further process on this request by my complaint id is[protected] . i don't used connection 2 month but reliance ahmedabad head say u pay bill of two month which i not used then we start your connection because of no any company except Reliance available in my area i pay bill and the tell me that that bill rupees are settle in my next bill and after 2 month my connection was start from[protected] and i pay two month bill 2200 Rs. But after 20 day my connection was close due to my request for closing on[protected]. also I want to mention that I requested for close my terminate request after connection start. but they close my connection base on my 2 month ago request So, I want to know that if any Reliance customer who want to close they connection need to request for closing before 2 month then close it ??????? If no then I want about my pay bill which not used by me so kindly I want to back my money back which is 2200 Rs. In further they not send bill to neither address nor email id after complaint to it they send bill to me . and give each time late bill pay as 100 Rs. How I know my due date without send me bill ??? Because of no any company connection in my area I take new connection from reliance . They charge to me for new connection Rs 1400 and not give any modem on[protected]. But after 5 day they connection was also stop and not work to till now[protected] . so finally i want to my money back that is Rs 2200 + 1400 . list of my complaint id is [protected] for bill request[protected] pm [protected] rewards request [protected] for bill request [protected] reward request that it's .
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mukesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mukesh,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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