[Resolved]  Reliance Broadband — Didn't aware me about the bill final generation and now threatening calls

Address:

New Delhi, Delhi, 110049

My name is DEBENDRA NAYAK Billing account No. [protected].
I am really afraid of this Reliance Broadband Net. I was Happy customer 5 years . Till terminated the Connection, the reliance broadband net connection was charging unnecessary bil to me when the internet was not active and was terminated. Calling above 50 calls my complaint was taken and they started to resolve it. Now the problem arises that when the bill discounted they don't even let me know by calling or sending mail thorough post and E-Mail. Now they are have adding 100 rupees every month total 3 months and after 3 months of adding late payment total Rs300 they are calling me and saying me to pay the bill.
I just want to ask a question they didn''t even call me after discounting the money in previous Bill and don't even let me know the connection is terminated .
Now they are charging unnecessary late payment and threaten to pay. I am ready to pay the amount Rs.250 approx which is discounted but why should I pay the late payment charges when the bill is not even sent to me or even given a information to me, all after adding late payment 3-4 months they are calling and saying to pay the bill.
Plus when I call them and tell them to complain, they hold me for 30-45min and says that server is down.
Please resolve my issue.