[Resolved]  Reliance Broadband — Dongle disabled & service centre & service provider refused to help.

Address:

New Delhi, Delhi, 110059

Sir/mam, about 3 month ago i was applied for broadband connection request at reliance webpage. from that reference a reliance person called me and came to my place and said that broadband cannot reach my place & i should try their new 'reliance wipod' then i opted for that and he(mr Alok, [protected]) gave me the wipod (postpaid- mdn [protected]) at 1799rs (on[protected] and collected my documents. *it took about 10-12 days for activation. *then after activation also it worked for about 8-10 days only then it suddenly stopped. firstly customer care personnel told me to submit my documents at any of the reliance store, i go there, but they refused to take it and told me to submit the documents to my service provider. then i called mr alok & he gave me his senior's contact no.(mr Raviindra s jadaun [protected]). now its almost 3 months and today he refused to do anything. i have talked many time with customer care & appleate authority also, but they always tell me to contact my service provider & service provider is giving me a very rude & irresponsible reply. sir/ mam, what should i do now, i'm completely helpless now. my contact no. [protected], alt. contact no. [protected]