Reliance Broadband — fraud in money refund while cancelling conection

Address:

Pune, Maharashtra

(13:36) Mukesh1: Good Afternoon!Welcome to Reliance Broadband Chat Service.How may I assist you? (13:36) shyam:[protected] this is my id[protected] what is the status of this complain number?(13:36) shyam: my internet was not working since 24 of jan 2015 so i cancelled the connection as it is not working on 20 feb 2015 now i want waiver for last week of january + advance amount paid for connection(13:36) shyam: this is regarding billing(13:37) Mukesh1: Thank you for providing your subscriber ID. (13:37) shyam: ok(13:39) Mukesh1: Your billing complaint registered vide Service Request ID[protected] has been resolved and as per the confirmation received from our concerned team, you have already received the waiver (as per Service Request ID [protected] of Rs. 243.07/- for delay in service cancellation for the period from[protected] to[protected]. Hence, no more waiver is possible to your account. (13:39) shyam: why more waiver is possible to your account. (13:40) Mukesh1: As per the confirmation received from our concerned team, you have already received the waiver (as per Service Request ID[protected] of Rs. 243.07/- for delay in service cancellation for the period from [protected] to[protected]. Hence, no more waiver is possible to your account.