[Resolved]  Reliance Broadband — Got bill even after disconnection and threat to take legal action against me

Address:Bangalore, Karnataka

Hi, I disconnected my netconnect+ service numbered [protected] on the 30th of july 2014 and made a full payment of Rs 1610 to get it disconnected. But then I again received a bill of Rs 510. I e-mailed your customer care but received no response. I keep getting reminders for this amount which I am not liable to pay since I got my service disconnected. I tried logging in my rcom.in account but it does not recognize my account anymore hence I cannot login online. I am currently in US and will be here for about 4 years so there is no way that I can go and talk to your customer care either on phone or in person. Kindly look into the matter and resolve it as soon as possible. Thanks Harmeet Singh
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Harmeet,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Hey Harmeet,

I am in similar situation like you and in USA now. I even got a Lok Adalat letter. Not sure what to do.
Could you tell me what happened in your issue.

Please do write to me. My email is '[protected]@yahoo.com'

Regards,
Chinmaya

I am again repeatedly getting notices for payment of bill. They are threatening to take legal action against me. I don't understand why do I need to pay the bill when I cleared all dues while closing my account. I cannot pay the bill since I am in US and my online account has already been closed.

I remember that I got a case number for my account closure request from the reliance outlet. I was told that in case I receive bill after disconnection I can always quote this number to show that I have made all payments.
My case number is[protected]

I do not know what to do and I am frustrated like hell. I don't want to get into legal trouble.

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